Terms & Conditions

Welcome to Furncraft. These Terms & Conditions govern your access to and use of our website, including browsing our furniture products, placing orders, and using our related services.

By accessing our website or purchasing products from us, you agree to these Terms & Conditions and the policies referenced herein. If you do not agree with these terms, please do not use our website.

Please read these terms carefully before using our website or placing an order.

1. General Conditions

This website is operated by Furncraft. Throughout these terms, the words “we,” “us,” and “our” refer to Furncraft. The words “you” and “your” refer to anyone accessing or using our website or services.

These Terms & Conditions apply to all website users, including visitors, customers, and other individuals who access our services.

We reserve the right to refuse service, restrict access, or cancel transactions where reasonably necessary for legitimate business, security, fraud prevention, or legal compliance purposes, subject to applicable law.

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to:

• Use our website or products for unlawful or unauthorized purposes.
• Violate any applicable federal, state, or local laws or regulations.
• Upload, transmit, or distribute viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to our website, systems, or customer information.
• Interfere with website security, functionality, or the experience of other users.
• Provide false, misleading, or fraudulent order or account information.

We may suspend or restrict access when we reasonably believe that these terms have been violated, subject to applicable law.

3. Products and Product Information

Furncraft offers furniture and related products through our online store. We make reasonable efforts to ensure that product descriptions, photographs, dimensions, specifications, and prices are accurate and current.

However, colors and appearances may vary depending on your display settings, lighting, materials, finishes, and natural variations in the products.

Product availability, descriptions, and specifications may change as our offerings are updated. We do not guarantee that every product detail will always be completely error-free.

If a product listing contains a material error, we will take reasonable steps to address the issue and notify affected customers where appropriate.

4. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to review, decline, or cancel an order when reasonably necessary, including in situations involving product unavailability, pricing errors, suspected fraud, payment authorization issues, or inaccurate order information.

If we cancel an order after payment has been collected, we will arrange an appropriate refund for the canceled items in accordance with applicable law.

Please ensure that your shipping address, email address, telephone number, and other order details are accurate before submitting your purchase.

5. Pricing and Product Availability

Product prices are displayed on our website and are subject to change without prior notice, except where otherwise required by law or expressly agreed with you.

The price applicable to an accepted order will be the price confirmed for that transaction, subject to correction of genuine errors as permitted by law.

We make reasonable efforts to maintain accurate stock information, but we cannot guarantee that every listed product will always be available.

If a product becomes unavailable after you place an order, we may contact you to discuss the available options or arrange a refund where appropriate.

6. Payments

Payment must be completed using an available payment method presented during checkout.

Depending on the payment options enabled on our store, accepted methods may include Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, or other payment services displayed at checkout.

Payments may be processed by third-party payment providers. Your use of those services may also be subject to their terms and privacy policies.

We do not intend to store full payment card numbers or card security codes on our own systems where payment processing is handled by third-party providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

We currently offer standard shipping to eligible addresses within the United States only. International shipping is not currently available.

• Order Processing Time: 1–2 business days.
• Estimated Transit Time: 3–5 business days.
• Estimated Total Delivery Time: 4–7 business days.
• Order Cut-Off Time: 5:00 PM Eastern Time.
• Shipping Method: Standard Shipping.
• Shipping Charges: Free standard shipping on eligible orders.

Delivery estimates are provided for general guidance and are not guaranteed delivery dates. Delays may occur because of weather, carrier disruptions, holidays, product availability, or other circumstances beyond our reasonable control.

For additional details, please review our Shipping Policy .

8. Returns, Refunds, and Cancellations

We want you to be satisfied with your purchase. Eligible items may be returned within 30 days of delivery, subject to the conditions in our Refund & Returns Policy.

Returned items generally must be unused, in their original condition and packaging, and accompanied by proof of purchase.

If you receive a damaged, defective, or incorrect item, please contact us promptly with your order details and supporting photographs where available.

Approved refunds are generally processed within 7 business days after the returned item is received and inspected. The time it takes for funds to appear in your account may depend on your payment provider.

Return shipping costs may apply to returns resulting from a customer ordering error or a change of mind, where permitted by law.

Please read our Refund & Returns Policy for the complete return, refund, and cancellation procedures.

9. Customer Information and Privacy

We collect and use personal information as necessary to operate our store, process orders, arrange deliveries, respond to inquiries, prevent fraud, and provide customer support.

Our handling of personal information is described in our Privacy Policy .

By using our website, you acknowledge that your information will be handled in accordance with that policy and applicable privacy laws.

10. Third-Party Services and Links

Our website may contain links to third-party websites or integrate services operated by other companies, including payment processors and shipping providers.

We do not control all third-party services and are not responsible for their independent terms, privacy practices, content, or availability.

Your use of third-party services may be subject to additional terms imposed by those providers. We encourage you to review those terms before using their services.

11. Intellectual Property

Unless otherwise indicated, the content on our website, including text, graphics, logos, photographs, product descriptions, and design elements, is owned by Furncraft or used with appropriate permission.

This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the relevant rights holder, except where permitted by law.

12. User Submissions and Feedback

If you submit feedback, suggestions, reviews, or other content to us, you are responsible for ensuring that your submission is lawful and does not violate the rights of others.

You must not submit content that is fraudulent, defamatory, threatening, unlawful, or misleading.

Nothing in this section transfers ownership of your content to us. Any permission to use submitted content must be based on the applicable terms, your authorization, and relevant law.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free operation, or the complete accuracy of every website feature or listing.

Nothing in these terms excludes or limits any warranty, consumer protection, or other right that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Furncraft will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services where such limitations are legally enforceable.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. This includes any applicable statutory consumer rights or liability that cannot lawfully be waived.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of our website or your material violation of these terms, where those losses are legally recoverable from you.

This section does not require you to indemnify us for our own unlawful conduct or waive any rights that cannot lawfully be waived.

16. Governing Law

These Terms & Conditions are governed by the laws of the State of Kansas and applicable federal laws of the United States, without regard to conflict-of-law principles, except where mandatory law provides otherwise.

Any disputes will be handled by courts with appropriate jurisdiction, subject to applicable law and any enforceable agreements between the parties.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, or legal obligations.

Updated terms will be posted on this page with a revised date where appropriate. Changes will apply as permitted by law.

Your continued use of the website after updated terms become effective constitutes acceptance of the revised terms to the extent legally permitted.

18. Severability

If any provision of these terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Contact Information

If you have questions about these Terms & Conditions, please contact Furncraft using the information below.